Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at <a href="https://www.iom.int/iom-workplace-culture" target="_blank" rel="noopener noreferrer">IOM workplace culture | International Organization for Migration</a>
Supervision
Education
Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or
Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or
Have graduated with a university degree (as defined in 4.1(a) or (b) above) and, if selected, must commence the internship within one year of graduation.
University degree in Communications, International Relations, Social Sciences, Law, Development Studies, International Affairs or any related discipline will be considered.
Experience
Experience in migrant-related programmes or visa related services is an advantage.
Experience in customer service is an advantage.
Skills
Excellent computer skills, MS Office applications.
Ability to draft correspondence and communicate effectively in English.
Excellent writing, communication and analytical skills.
Excellent organizational skills and practical experience in knowing how to multi-task, prioritize and work independently.
Ability in working effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds.
Proven ability to produce quality work accurately and consistently according to set deadlines.
Languages
For this internship, fluency in Armenian and English is required (oral and written).
Working knowledge of Russian and/or basic French or Farsi (Persian) is an advantage.<br>
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this <a href="https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf" target="_blank" rel="noopener noreferrer">link</a>. Competencies will be assessed during the selection process.
<strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:
<strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
<strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
<strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
<strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.
<strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.
<strong>Core Competencies</strong> – behavioural indicators
<strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
<strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
<strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.
<strong>Accountability</strong>: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
<strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Depending on experience and location, interns are granted a small monthly stipend to help offset costs. Interns benefiting from an internship allowance or scholarship granted by their university or other sponsoring body that includes financial remuneration or credits for coursework will not be eligible for the stipend.
IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the <a href="https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1" target="_blank" rel="noopener noreferrer">IOM e-Recruitment</a> system (for internal candidates link <a href="https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/redwood/internalmobility" target="_blank" rel="noopener noreferrer">here</a>). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: <a href="https://www.iom.int/careers" target="_blank" rel="noopener noreferrer">IOM Careers and Job Vacancies</a>