Hardship Level (not applicable for home-based)
Family Type (not applicable for home-based)
Staff Member / Affiliate Type
Target Start Date
Terms of Reference
Organizational Setting and Work Relationships
The Associate Monitoring & Evaluation (M&E) Officer supports the generation and use of rigorous credible evidence on UNHCR’s results and the situation of the people we serve for the purposes of planning, results reporting and advocacy. S/he supports consistency in monitoring methodologies, assists coordination of evaluations and the use of assessment and monitoring data for decision-making.
The Associate M&E Officer supports the Planning Coordinator and Results Managers and collaborates closely with Information Management colleagues in operations. S/he works closely with Monitoring colleagues and Evaluation colleagues in the Regional Bureau and Headquarters as well as DIMA colleagues and Economists in the Regional Bureau. The incumbent works with the operation’s multi-functional team (MFT), ensuring support to and effective participation of relevant stakeholders during the Plan for, Get and Show phases of UNHCR’s results-based management cycle and operations’ multi-year strategy.
Externally, as directed by the supervisor, the incumbent engages with individuals with whom UNHCR works and represents UNHCR on M&E-related matters, e.g. UNCT Technical M&E working group, and counterparts in other organizations or at the working level in national governments, such as national statistics offices.
The incumbent reports to a Monitoring & Evaluation Officer where available, or another senior staff who assumes the role of Planning Coordinator. S/he may supervise a team of support staff.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties
Support the Planning Coordinator in developing, budgeting, implementing, reviewing and refining multi-year M&E plans as part of the multi-year strategy, leveraging integrated M&E tools and approaches.
Guide Results Managers in selecting and developing relevant indicators, defining means of verification, as per guidance, and in setting baselines, targets and reporting progress. Support coherent results chains for the operation’s strategy and review planned indicators and monitoring activities ensuring accurate use of indicators and related data including systematic documentation of methodology, calculation and use to enhance data-driven decision-making.
Offer technical advice to ensure harmonized data collection methodologies, including for disaggregated and high-quality quantitative and qualitative data to measure progress of the operation’s strategy. Enable consistent practices across the operation in collaboration with Results Managers, Information Management, and other data functions, as per applicable guidance and quality standards, including for secondary data review as well as qualitative and quantitative primary data collection activities.
Support coordination of key primary data collection exercises such as assessments, implementation monitoring and results monitoring activities including Results Monitoring Surveys (RMS), working across the multi-functional team while proactively pursuing streamlined processes and exploring integration opportunities.
Foster participatory approaches to assessment, monitoring, evaluation and reporting and evaluation by promoting engagement of communities and partners.
Support coherence in M&E frameworks, tools and practices by coordinating with stakeholders across donor-driven and multi-partner initiatives – such as United Nations Sustainable Development Cooperation Frameworks (UNSDCF), Humanitarian Response Plans (HRP), and Regional Refugee Response Plans (RRP) – and support representation of UNHCR in relevant external fora to better capture UNHCR and partners’ support to results for forcibly displaced and stateless people.
Advise management on evaluation needs, contribute to technical quality assurance, and facilitate development and follow-up of Management Responses.
Act as focal point for HQ and bureau evaluation colleagues, ensuring communication and coordination on global/regional evaluations.
Maintain a robust evidence base for evaluation and monitoring purposes.
Support facilitation of joint review and analysis to translate data into actionable insights to support senior management and the MFT in effective data use for evidence-based programming, reporting, and advocacy. Contribute to strategic moments of reflection and adaptive management practices within the country operation – in the context of both UNHCR's longer term planning and emergency preparedness and response.
Support design and delivery of M&E training and learning initiatives for UNHCR staff and partners. Promote continuous improvement through reflection, knowledge exchange, and innovation. Integrate M&E into operational plans and ensure production of rigorous M&E outputs.
Ensure that monitoring and evaluation processes comply with UNHCR’s policies (<a href="https://intranet.unhcr.org/content/dam/unhcr/intranet/policy-guidance/policies/2023/unhcr-hcp-2023-05/UNHCR-HCP-2023-05-Policy_on_Planning_for,_Getting_and_Showing_Results.pdf" target="_blank">UNHCR Policy on Planning for, Getting and Showing Results</a>, UNHCR/HCP/2023/05, and the <a href="https://intranet.unhcr.org/content/dam/unhcr/intranet/policy-guidance/policies/2022/unhcr-hcp-2022-03-policy-on-evaluation/UNHCR-HCP-2022-03%20Policy%20on%20Evaluation.pdf" target="_blank">UNHCR Evaluation Policy</a>, UNHCR/HCP/2022/03), procedures and guidance (including the Programme Handbook), as well as ethical considerations, data protection standards, and applicable UN regulations and rules.
Supervise and mentor M&E staff across different levels. Foster a collaborative, technically sound team environment.
Stay informed about global and regional developments and the specific country context, including challenges posed by the political environment, wider UN and humanitarian/development issues, and institutional developments.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Perform other related duties as required.
Years of Experience / Degree Level
<i>For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree</i>
Field(s) of Education
<i>Sociology, International Relations, International Development, </i>
<i>Economics, Statistics, Public Health </i>
<i>or other relevant social sciences fields of education</i><i> or other relevant field.</i>
Certificates and/or Licenses
<i>Results-Based Management; </i> Research and Evaluation Methods
<i>(Certificates and Licenses marked with an asterisk* are essential) </i>
Essential
<i>Experience in planning and implementing, monitoring systems and managing and/or conducting independent evaluation in United Nations system in international development and/or humanitarian contexts. Experience in setting up monitoring systems and rolling out M&E frameworks that form part of and align with corporate results-based management. Experience in coordinating a variety of internal and external stakeholders in a cross-cultural professional environment.</i>
Desirable
<i>Demonstrated experience in collaborating with UN development or humanitarian actors, frameworks and coordinating mechanisms. Experience in working with Government and institutions. Experience in data management and statistics, including surveys and indicator management. Experience with organisational change processes. Experience with UN programming. Experience in strategic planning processes and in coordinating and drafting strategies and plans, in particular on protection and solutions, advocacy, or partnership building.</i>
Functional Skills
<i>EL-Monitoring and Evaluation;</i>
<i>PG-Results-Based Management;</i>
<i>PG-UNHCR's Programmes;</i>
<i>EL-Evaluation design and methodologies;</i>
<i>PG-Surveying and data collection methodologies and practices;</i>
<i>DM-Data Collection and Analysis;</i>
<i>PG-RBM tools (theory of change, results frameworks);</i>
<i>PM-Project Monitoring;</i>
<i>TR-Facilitation - Virtual and face to face;</i>
<i>EL-Partnership with government and other partners in monitoring and evaluation projects</i>;
<i>(Functional Skills marked with an asterisk* are essential) </i>
Language Requirements
<i>For International Professional and Field Service jobs: <b>Knowledge of English and UN working language of the duty station if not English</b>.</i>
<i>For National Professional jobs: <b>Knowledge of English and UN working language of the duty station if not English and local language</b>.</i>
<i>For General Service jobs: <b>Knowledge of English and/or UN working language of the duty station if not English</b>.</i>
Competency Requirements
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Core Competencies
<i>Accountability</i>
<i>Communication</i>
<i>Organizational Awareness</i>
<i>Teamwork & Collaboration</i>
<i>Commitment to Continuous Learning </i>
<i>Client & Result Orientation</i>
Managerial Competencies
<i>Empowering and Building Trust</i>
<i>Judgement and Decision Making</i>
<i>Strategic Planning and Vision</i>
Cross-Functional Competencies
<i>Analytical Thinking</i>
<i>Change Capability and Adaptability</i>
<i>Planning and Organizing</i>
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages
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Desired Languages
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Additional Qualifications
<i>Skills</i>
<i>Education</i>
<i>Certifications</i>
Work Experience