Consultant - Training of Service Sector

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.<br><br>&nbsp;

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Project Context and Scope

<span>Pakistan faces long-standing and complex challenges related to irregular migration, Trafficking in Persons (TIP), and Smuggling of Migrants (SOM). These issues are driven by a multitude of interrelated factors, including socio-economic disparity, limited livelihood opportunities, porous borders, natural disasters, and increasing unemployment, particularly among youth in migration-prone areas such as Punjab. As a result, Pakistan continues to serve as both a source and transit country, with significant irregular outflows to the Gulf, Europe, and other regional destinations via high-risk migration routes.</span><span>In response, the Government of Pakistan (GoP) has undertaken significant efforts to address these challenges. Notably, in 2018, dedicated laws on TIP and SOM were enacted, followed by the launch of the National Action Plan (NAP) 2021–2025, which provides a strategic framework anchored on five core pillars: Prevent, Protect, Pursue, Prosecute and Partnership.</span><span>The project activities include two TIP Coordination Committee workshops and six service delivery sector trainings to strengthen institutional coordination and enhance survivor-centered responses aligned with national frameworks and IOM standards.</span><span><strong>Objectives</strong></span>

To design and deliver two TIP Coordination Committee workshops to strengthen coordination, oversight, and referral mechanisms under the TIP and SOM framework.

To design and deliver six service delivery sector trainings on:

<span>Case management cycle (intake → assessment → planning → implementation → follow-up → closure)</span>

<span>Survivor-centered, gender-responsive, and child-sensitive approaches</span>

<span>Confidentiality, data protection, and secure record-keeping</span>

<span>Identifying and prioritizing needs</span>

<span>Coordination with service providers</span>

<span>Referral pathways and interagency linkages</span>

<span>Follow-up mechanisms and sustainability</span>

<span>Case documentation and reporting</span>

<span>Practical case simulations using real-world scenarios</span>

Scope of Work

<span>TIP Coordination Committee Workshops (2 Workshops – 2 Days Each)</span>

The consultant will:

<span>Design and deliver two 2-day workshops for TIP Coordination Committees.</span>

<span>Strengthen understanding of:</span>

<span>Facilitate structured discussions to identify coordination gaps and propose practical solutions.</span>

<span>Align discussions with the National Action Plan (2021–2025) and existing legal frameworks.</span>

<span>Service Delivery Sector Trainings (6 Trainings – 2 Days Each)</span>

The consultant will design and deliver six 2-day trainings, structured as follows:

<span>Child Protection (two trainings – 2 days each)</span>

<span>Victim interviewing techniques and Return Counselling based on IOM's Return Counseling Toolkit (two trainings – 2 days each)</span>

<span>Case Management Approaches based on IOM's Case Management Guidelines (two trainings – 2 days each)</span>

Each training will include:

<span>Survivor-centered approaches</span>

<span>Do No Harm principles</span>

<span>Gender-responsive and child-safeguarding standards</span>

<span>Practical application exercises</span>

<span>Case-based simulations</span>

The consultant shall use IOM’s official toolkits and guidelines as referenced in the project document.

Organizational Department / Unit to which the Consultant is contributing

The consultant will be contributing to the project – “PX-0629 - Strengthening response to combat trafficking in persons and smuggling of migrants in Pakistan”. The project is managed by Migration Management Department of United Nations – Internation Organization for Migration Pakistan.&nbsp;

Tasks to be performed under this contract

Required Qualifications and Experience

<span>At least 5 years of experience in capacity-building and training delivery related to trafficking in persons, smuggling of migrants, protection, or migration management.</span>

<span>Demonstrated experience in delivering trainings based on:</span>

<span>IOM’s Return Counseling Toolkit</span>

<span>IOM’s Case Management Guidelines</span>

<span>Experience working with government coordination mechanisms.</span>

<span>Strong knowledge of Pakistan’s TIP and SOM legal frameworks.</span>

<span>Proven ability to produce quality training materials and analytical reports.</span>

<span>Demonstrated gender sensitivity and cultural awareness and an ability to integrate these perspectives into content development.</span>

<span>Strong facilitation, curriculum design, and report-writing skills.</span>

<span>Experience working with UN agencies, international NGOs, or national stakeholders in Pakistan.</span>

<span>Ability to deliver content in both English and Urdu.</span>

Languages

For this consultancy, fluency in English and Urdu are required.&nbsp;

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this&nbsp;<a href="https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf" target="_blank" rel="noopener noreferrer">link</a>. Competencies will be assessed during the selection process.

<strong>Values&nbsp;</strong>- all IOM staff members must abide by and demonstrate these five values:

<strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

<strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

<strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

<strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.

<strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.

<strong>Core Competencies</strong>&nbsp;– behavioural indicators

<strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

<strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

<strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.

<strong>Accountability</strong>: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

<strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.&nbsp;

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the&nbsp;<a href="https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1" target="_blank" rel="noopener noreferrer">IOM e-Recruitment</a>&nbsp;system&nbsp;(for internal candidates link&nbsp;<a href="https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/redwood/internalmobility" target="_blank" rel="noopener noreferrer">here</a>). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website:&nbsp;<a href="https://www.iom.int/careers" target="_blank" rel="noopener noreferrer">IOM Careers and Job Vacancies</a>