ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
What will you do in this position?
The Business Support Assistant provides administrative and finance support to ensure the efficient implementation of routine operational processes and the delivery of high-quality business support services. The role contributes to document management, filing, payment processing, system data accuracy, reporting, and audit support, while ensuring timely and client-oriented responses to routine queries.
Why work with WFP Palestine?
For decades, Palestine has been facing a protracted and complex protection and humanitarian crisis. The humanitarian situation worsened alarmingly after an upsurge in violence from October 2023.
WFP, through our dual mandate in humanitarian and development, provides life-saving food assistance to the most vulnerable and food insecure non-refugee Palestinians.
WFP provides logistics support to humanitarian and development partners, allowing them to reach more people faster, and at a lower cost to donors and the environment. By offering our cash-based transfer platform to the wider humanitarian and development community, coordinating logistics, and developing an inter-agency common feedback mechanism, WFP contributes to wider humanitarian efforts.
At WFP Palestine, we offer a wide range of benefits and entitlements for Service Contract holders. Some of them are:
✅ Competitive salaries per job level
✅ Pension contribution added to net salary
✅ Medical insurance with the possibility to enroll eligible dependents
✅ Annual leave - 30 days per year
✅ 16 weeks of parental leave for birth mothers and 4 weeks of parental leave for non-birth parent
✅ Learning & development opportunities
How can you make a difference?
Under the supervision of the Senior Finance Associate and the Head of Finance Unit, the job holder will:
- Support routine administrative and financial processes to contribute to the effective and timely management of resources.
- Maintain organized filing systems and standard records to ensure information is accurate, accessible, and readily available.
- Review and update registers, reference numbers, and related documentation in line with established procedures.
- Scan, file, and archive invoices, receipts, contracts, and other supporting documentation in digital and physical systems.
- Print cheques and support payment-related processes, ensuring documentation is complete and verified.
- Upload payments into the relevant system and maintain accurate supporting records in line with internal procedures.
- Collect supplier information and support the processing of zero VAT requests and related follow-up. Identify routine discrepancies or missing information in records and statistics, and escalate issues as required.
- Gather information to support the preparation of reports, draft documents, and routine business correspondence.
- Support audit processes by compiling and organizing relevant files and documentation.
- Respond to routine queries in a timely and client-oriented manner, escalating more complex matters when necessary.
- Perform other related duties as required.
EDUCATION
Completion of secondary school education.
First University degree in Business Administration, Office Management, or any other related functional area is desirable.
EXPERIENCE
Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
Knowledge and Skills
- Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
- Knowledge of work routines and methods in order to complete processes under minimal supervision.
- Uses tact and courtesy to give and receive information to a wide range of individuals.
- Strong analytical skills and attention to detail.
- Good organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in using financial management systems and Excel for data analysis.
LANGUAGE
Fluency of English and Arabic langauges in both oral and written communication.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
REASONABLE ACCOMMODATION
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
- If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.