ORGANIZATIONAL CONTEXT
Under the direction of the Head, Capacity & Digital Skills Development Division, the role of the post is to facilitate the implementation of the BDTs’ training development and delivery programmes, ensuring alignment with the requirement of ITU Member States, and to provide technical guidance on capacity and skills development strategies to internal and external stakeholders.
DUTIES AND RESPONSIBILITIES
1. Formulates and implements training development and delivery in support of capacity and digital skills development for the ITU membership.2. Provides necessary support for the implementation and smooth operation of the ITU Academy Training Centres (ATCs), previously called Centers of Excellence. Coordinates closely with ITU Regional Offices in the implementation and monitoring of the ATC programme and in the updating and implementation of the strategic, operational and financial plans for existing and/or future ATCs, ensuring a coherent, harmonised and standardized approach across the programme.3. Designs and develops training materials as well as quality assurance and monitoring standards for courses delivered through the ITU Academy. In this regard, collaborates closely with other BDT departments and divisions, as well as other ITU bureaux, and coordinates the work of experts developing the materials to ensure the highest standards of quality and accreditation of the programmes.4. Liaises with academia and other stakeholders on partnership possibilities with ITU in the field of capacity development, including members of the Group on Capacity Building Initiative (GCBI). Contributes to the planning and preparation of global events and meetings for key stakeholders and participates in internal and external digital skills development meetings, forums and task forces as and when required.5. Analyses the range of capacity and digital skills development solutions in the ICT sector and identifies priorities and challenges for human capacity development to provide informed advice and support to ITU members and training providers on new developments and proposes solutions that are appropriate to the needs of the ITU members as appropriate for the situation and time.6. Provides coordinated training delivery operations and services for the ITU Academy Learning Management System (LMS) including the organization and management of core training resources and promotes their use internally in ITU across the three bureaux and by the ITU Academy Training (ATCs), Digital Transformation Centres (DTCs) and other ITU training and development partners.7. Contributes to the write-up of papers, articles, brochures on human capacity development in general and digital skills development in particular and coordinates the development of CDS publications in this regard.8 Provides guidance to junior staff members, general service staff and interns in the division.9. Performs any other related duties as assigned.
CORE COMPETENCIES
Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.
TECHNICAL COMPETENCIES
• Ability to establish priorities and to plan, coordinate the work of others.• Ability to communicate complex concepts orally and to prepare written material in a clear, concise and meaningful manner.• Ability to draft, script and finalize training materials and resources for ITU training interventions, precise and analytical reports and project proposals.• Ability to review content specific work, apply first level editorial treatment to the documents and facilitate publication of the materials.• Ability to use training development and delivery technologies (e.g., Moodle, Blackboard, Captivate, Articulate Storyline…etc) is required.• Required knowledge of content management systems (e.g., Joomla, Drupal).• Knowledge of qualifications evaluation processes and application of commonly used credit systems (e.g ECTS, US-SHCS) or application of a national qualification system to evaluate training programmes.
• Ability to guide junior staff and supervise the work of interns and determine acceptable performance in linewith set objectives
QUALIFICATIONS REQUIRED
Education:
Advanced university degree in the field of education, social sciences, human resources management, training and development, business administration or a related field OR education in a reputed college of advanced education witha diploma of equivalent standard to that of an advanced university degree in one of the fields above. For internal candidates, a first university degree in one of the fields above in combination with seven years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.
Experience:
At least five years of progressively responsible experience in human capacity building, training, and/or learning and development activities, including at least two at the international level.A Doctorate in a related field can be considered as a substitute for two years of working experience.Experience in the implementation of training and/or capacity development projects or activities in the field of ICT.Experience with the conditions prevailing in the developing world and the technical cooperation activities.Experience with Learning Management Systems, e-learning practices and on-line collaboration techniques using advanced communication technologies.
Languages:
Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration.)
BENEFITS AND ENTITLEMENTS
Salary:
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment (PA) (cost of living allowance).
The PA is variable and subject to change without notice in accordance with the rates set within the UN Common System for salaries and allowances.
Annual salary from $ 71,335 + post adjustment $ 61,919
Other allowances and benefits subject to specific terms of appointment, please refer to: What we offer