How can you make a difference?
The UNICEF Global Shared Services Center (GSSC) enables staff worldwide by delivering high-value services across finance, human resources, payroll, and customer care, guided by a vision of unlocking private-sector performance for UNICEF, enabling a leaner, stronger organization that can maintain presence and advance child rights at scale.
As part of the Future Focus Initiative (FFI), three new global services were centralized within the GSSC, and a Budapest Common Services Centre (CSC) was established. In addition, GSSC plays a key role in supporting readiness and continuity through FFI interdependent movement such as regional office mergers and the establishment of 13 CSCs and Centers of Excellence.
Scope of Work
As part of FFI change management toward greater organizational agility and sustainability, the scope of work includes designing and delivering biannual Global Business Reviews, developing a data informed 2027 Rolling Work Plan, establishing monthly Section and Executive Management Team workplan views, and implementing a comprehensive, data informed planning system needed for GSSC to steer through FFI‑driven transitions and inform priority‑setting during a period of organizational change.
Minimum requirements
- Advanced data analysis, visualization, and storytelling: Demonstrated ability to synthesize data into clear insights and decision‑support products. High proficiency in Excel, Power BI/Tableau, and other analytics and presentational tools. Organizational transition experience, the ability to analyze and interpret data in the context of large‑scale transformations, restructuring, or operating model shifts, is an asset.
- UNICEF planning, monitoring, and reporting expertise: Strong command of PMDR methodologies, including results frameworks, KPI design, variance analysis, and proven experience designing and implementing structured workplan/OMP review systems.
- Strong communication, strategic thinking, and synthesis skills: Ability to translate data into concise, actionable insights for executive audiences.
- Stakeholder engagement and facilitation: Skilled in working with cross‑functional teams, problem-solving, managing ambiguity, validating data, and aligning insights across diverse stakeholders.
Desirables
- Global business services (GBS) background or strategic business operations knowledge: Understanding of global shared services, operating models, service line performance, and enterprise‑level governance. Experience in a private‑sector global business services environment, particularly in performance management, service delivery, or operational excellence.
- Executive‑level reporting experience: Proven ability to produce high‑quality insights and materials for senior leadership decision‑making.
- Project management certification or training: PMP, PRINCE2, Agile, or equivalent (asset, not required).
For every Child, you demonstrate Care
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
An up-to-date TMS profile and curriculum vitae (CV)
Cover letter
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.