Administrative Tasks
- Manage and monitor a large volume of complex and sensitive correspondence, including mail, email, and calls; ensure proper routing, prioritization, accuracy, and timeliness; arrange appointments and duty travel for the CoM; receive visitors; organize high-level meetings, take minutes, and follow up on required actions; format and proofread official documents for consistency and compliance.
- Coordinate and oversee G4 visa applications and renewals for staff and their dependents, including Employment Authorization and Social Security processes; liaise with consulates and the Office of Foreign Missions (OFM); manage registrations and deregistrations; maintain comprehensive trackers and ensure timely communication of updates.
- Oversee hotel reservations and prepare letters of invitation for visitors, consultants, and STAs; maintain complete documentation and trackers for travel authorizations; ensure timely follow-up on reservations and payment processes.
- Establish and maintain internal procedures and tracking systems for letters of invitation, accreditation, and employment verification; develop comprehensive administrative guidelines and adapt office procedures to meet operational needs.
- Supervise the initiation and processing of administrative and financial tasks such as
Purchase Requisitions, Requests for Payment, and Invoice processing; ensure accuracy, compliance,
and timeliness; support staff with process guidance and system use.
• High School diploma with six years of relevant experience; or,
• Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with four years of relevant professional experience.
EXPERIENCE
• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in Oracle is a distinct advantage;
• Attention to detail, ability to organize paperwork in a methodical way;
• Discreet, details and clients-oriented, patient and willingness to learn new things; and,
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
SKILLS
• Excellent communication skills.
• Competency in HR software and tools;
• Excellent research skills;
• Ability managing conflict resolution;
• Ability analyzing data;
• Proficient Time-management skills;
• Ability to work with minimum supervision.
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
The incumbent is expected to demonstrate the following values and competencies:
VALUES - All IOM staff members must abide by and demonstrate these five values:
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - Behavioural indicators – Level 2
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
MANAGERIAL COMPETENCIES - Behavioural indicators – Level 2
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
