Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
- Internal candidates
All external candidates, except candidates from non-represented member states of IOM.
Organizational Context and Scope
International Organization for Migration (IOM) has undertaken a Business Transformation (BT) process, a priority driven by IOM’s Internal Governance Framework (IGF) initiative including a global review of its enterprise resource planning management (ERP)-based process flows to update its systems and establish a fit-for-future way of working globally, supported by Oracle Cloud Fusion ERP, Salesforce, PRIMA SharePoint system and related satellite technologies.
Under the overall supervision of the Chief, ERP Solutions and Services Unit and direct supervision of the Technical Integration Lead, the ICT Officer (Corporate Solutions & AI) will be responsible for contributing to the smooth running of the Oracle enterprise resource planning management (ERP) solution, extensions and integrations on the Oracle Cloud Infrastructure, and for remaining technically sound with respect to continuous platform updates and business improvement.
- Administer, optimize and support the governance of Oracle Cloud Infrastructure (OCI) PaaS and IaaS, Oracle AI Data Platform, Oracle Enterprise Performance Management (EPM) and Oracle Fusion ERP ensuring high levels of performance, security, scalability, and cost efficiency.
Develop, maintain, and continually improve architectural artifacts, OCI configurations, and maintenance standards in alignment with enterprise architecture and audit requirements.
- Manage and analyze user license consumption across Oracle ERP, Oracle Cloud Enterprise Performance Management (EPM), and OCI, providing regular reporting and recommendations for optimization to business owners and technical leads.
- Oversee the administration and lifecycle management of Oracle Fusion ERP and EPM SaaS environments, including quarterly upgrades, environment refreshes, validation cycles, and readiness assessments.
- Design and implement infrastructure solutions to support new and existing projects, ensuring alignment with enterprise solution architecture, technical integration standards, and security requirements.
- Oversee issue tracking and resolution processes for Oracle ERP scheduled processes (e.g., ESS jobs), ensuring continuity of core business operations and collaborating with technical teams to address systemic issues.
- Implement backup strategies and ensure data recovery procedures are in place and tested regularly in OCI.
- Administer security, identity, and access governance activities, administering user accounts, roles, IAM policies, data security models, OAuth applications, and support the review of audit trails and security logs in coordination with cybersecurity teams.
- Contribute to strategic planning and continuous improvement initiatives, ensuring platform administration practices evolve in line with emerging technologies, Oracle Cloud updates, and organizational needs.
- Support the enablement, configuration, and optimization of Oracle Fusion ERP AI capabilities, ensuring responsible adoption, alignment with functional requirements, and compliance with organizational governance frameworks.
- Perform such other duties as may be assigned.
Education
- Master’s degree in Management, Information Technology, Computer Science, Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or,
- University degree in the above fields with seven years of relevant professional experience.
Experience
- Experience with Oracle Cloud Infrastructure – either in a similar system administration role or a platform administrator is required;
- Experience working with Oracle ERP and Oracle Cloud Infrastructure is a must;
- Experience working with Microsoft technologies is an advantage;
- Experience enabling Oracle Fusion AI capabilities is a must;
- First-hand experience in implementing, monitoring, and maintaining Oracle Cloud solutions, including major services related to Oracle Integration Cloud, VBCS, Compute, Storage, Networking, ATP Database and Security;
- First-hand experience with the Oracle ERP solution is required; knowledge of ERP modules (HR, Finance, Procurement) would be an advantage; and,
Skills
- Demonstrated ability to liaise effectively with internal technical and business stakeholders; and,
Languages
For this position, fluency in English is required (oral and written).
Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
Notes
Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.
IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.
IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.