September 15, 2026
H (no hardship)
Family
UNOPS IICA2
2026-10-01
Terms of Reference
Organizational Context
The Information Technology Officer (P3) will support the testing and implementation of the MyDrive Application, a fleet mobility platform developed to support drivers, dispatchers, fleet administrators, passengers, and related stakeholders. The MyDrive solution is being developed as a cloud-native application that integrates with enterprise master-data systems such as the Fleet Management platform (FleetWave) and Oracle ERP and supports web and mobile experiences.
The incumbent will serve as the liaison between business stakeholders, fleet subject matter experts, developers, architects, and implementation partners. The role is heavily focused on:
User Story creation and backlog refinement.
Acceptance criteria definition.
Test scenario and test case development.
User Acceptance Testing (UAT).
Testing traceability and quality assurance.
The position requires substantial experience in fleet technology, vehicle management systems, telematics, fuel management solutions, mobile applications, and operational fleet processes. The role directly supports MyDrive capabilities related to trips, fuel management, vehicle inspections, maintenance, incidents, driver assignment, dispatching, and reporting.
Organizational Relationships
The incumbent reports to the MyDrive Product Owner and works closely with:
MyDrive Project Manager
Solution Architects
Developers
UX/UI Specialists
Data Analysts
Business Stakeholders
External Vendors and System Integrators
Purpose of the Position
Lead business testing activities for the MyDrive platform, ensuring business requirements are translated into high-quality user stories, acceptance criteria, test scenarios, and implementation-ready requirements that support global fleet operations, fuel management processes, operational oversight, and digital transformation objectives.
Duties and Responsibilities
1. User Story Development
Produce clear and testable user stories using industry-standard Agile methodologies.
Define:
User roles
Business value
Acceptance criteria
Process flows
Edge cases
Non-functional requirements
Ensure stories are implementation-ready for development teams.
Manage story refinement sessions and stakeholder review workshops.
Example User Story Areas
Driver trip recording.
Fuel event capture.
Bulk fuel stock management.
Vehicle inspections.
Driver-vehicle assignment using Bluetooth technology.
Incident reporting and claims processing.
Fuel efficiency monitoring.
Fleet utilization dashboards.
Dispatcher assignment workflows.
2. Test Planning and Quality Assurance
Develop Test Strategies and Test Plans.
Design comprehensive test scenarios covering:
Functional testing
Integration testing
User acceptance testing
Regression testing
End-to-end testing
Mobile application testing
Define expected outcomes and acceptance criteria.
Create and manage UAT scripts.
Coordinate testing activities across stakeholders and implementation partners.
Defect tracking, prioritization, and resolution validation.
Ensure requirements traceability from user story through deployment.
Typical Test Scenario Areas
Trip Lifecycle Management
Driver Identification
Vehicle Assignment
Fuel Recording
Fuel Tank Reconciliation
Maintenance Workflows
Daily Vehicle Inspections
Incident Reporting
User Role Security
Offline Mobile Operation
Integration with FleetWave
Integration with Workday
SSO Authentication
Reporting and Dashboard Validation
4. Stakeholder Engagement
Facilitate workshops.
Lead testing requirements reviews.
Present findings and recommendations.
Support change management and user adoption activities.
Act as the bridge between operational users and technical teams.
Support training and readiness activities for solution deployment.
Minimum Qualifications
Education
Advanced university degree in one of the following:
Information Technology
Computer Science
Business Information Systems
Business Analysis
Transportation Management
Fleet Management
Engineering
Logistics
Supply Chain Management
Work Experience
Minimum 5 years of progressively responsible experience in:
Agile Delivery
User Story Development
Software Testing
Fleet Management Systems
Transportation Technology
Mobile Applications
Required Experience
Writing Epics, Features, User Stories and Acceptance Criteria.
Creating UAT and Test Scenarios.
Working with telematics systems and vehicle tracking platforms.
Fleet operations and reporting.
Stakeholder engagement and workshop facilitation.
Highly Desirable Experience
Vehicle Tracking Systems (VTS)
Telematics Platforms
Fuel Management Systems
Asset Management Platforms
Standard Job Description
Required Languages
Desired Languages
Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance
Remote
No