Methodology and Approach
The consultant is expected to assist MoH to build directly on the findings, gap analysis, and prioritized remediation plan of the existing WHO/MoH diagnostic assessment and any additional gaps that emerge or identified during the course of the contract and were not identified or assessed or captured in the initial assessment, together with recommendations to address them. The recommended approach includes:
- Conduct structured desk reviews of diagnostic assessments, Jordanian legislation, and reference standards (ISO, UNCAC, OECD). and any documents affects the related outcomes that wasn’t requested during the initial diagnostic assessment, applicable Jordanian legislation, and the reference standards (ISO 37002, ISO 37001, ISO 37301, UNCAC, OECD Public Integrity Principles, WHO/UN PSEAH guidance, ILO Convention C190).
- Execute key informant interviews and technical consultations with key stakeholders (MoH leadership, Legal, HR, Quality Control Directorate) to gather data and validate technical feasibility, Institutional development and Quality Control Directorate, and staff/professional representative groups (including medical and nursing cadres).and any relevant external stakeholders
- Draft in iterative cycles, with structured review checkpoints against the Structural, Procedural, and Evidence levels used in the diagnostic assessment’s three-tier methodology, to ensure each instrument is not only written but implementable and verifiable.
- Conduct validation workshop(s) with MoH stakeholders to test draft policies and SOPs for clarity, feasibility, and cultural fit prior to finalization.
- Support the development or updating of an integrated institutional Change Management and Transformation Framework, including change governance, stakeholder engagement, communication, readiness assessment, implementation approach, and sustainability mechanisms.
Reference Entity and Governance of the Assignment
The Institutional Development and Quality Directorate shall be considered the official technical and institutional reference entity for this assignment. The Consultant shall work under its guidance and coordination and shall ensure alignment of all activities and deliverables with the Ministry of Health requirements.
The Consultant shall:
- Implement all assignment activities in close coordination with the reference Directorate and shall not finalize or submit any deliverables without prior review and feedback from the Directorate.
- Conduct regular coordination meetings with the reference Directorate to present progress updates, discuss challenges, and review draft and final outputs.
- Provide the reference Directorate with all working documents, templates, tools, and knowledge products developed during the assignment to support institutional knowledge transfer and sustainability.
- Incorporate comments and recommendations provided by the reference Directorate into the final versions of all deliverables.
- Follow the approved communication and coordination channels within the Ministry of Health when engaging with other departments, directorates, hospitals, and stakeholders.
- Support the reference Directorate in managing project documentation, lessons learned, and knowledge transfer activities.
- Submit all final deliverables only after validation and approval by the reference Directorate, including a comment-response matrix demonstrating how feedback was addressed.
- Maintain strict confidentiality of all information, documents, data, interviews, and internal discussions accessed during the assignment and after contract termination.
- Conduct any on-demand capacity-building activities (training, workshops, and coaching sessions) requested by the Institutional development and Quality Control Directorate to support the achievement of the project’s main objectives.
4. Qualifications, experience, skills and languages
Educational Qualifications
Essential: First university degree in Law, Public Administration, Health Policy, or related field.
Experience Required
A minimum of 5 years of relevant experience, at national level in international protection policies and programmes development.
Skills/Technical skills and knowledge
Report-writing skills.
Strong interpersonal skills and professional skills in interacting with government and development partners.
Strong legal analysis and procedural drafting skills; experience aligning with civil service frameworks.
Facilitation skills for co-design and validation; experience with government ministries.
Languages and level required
Expert level in English and Arabic.
5. Location
Amman, Jordan (On-site).
6. Planned timelines (Subject to confirmation)
50 working days
Start date: 1 October 2026
End date: 31 December 2026
7. Medical clearance
The selected Consultant will be expected to provide a medical certificate of fitness for work.
8. Travel
The Consultant is not expected to travel but may need to conduct field visits within the country.
All travel arrangements will be made by WHO
WHO will not be responsible for tickets purchased by the Consultant without the express, prior authorization of WHO. While on mission under the terms of this consultancy, the Consultant will receive subsistence allowance .
Visas requirements: it is the consultant’s responsibility to fulfil visa requirements and ask for visa support letter(s) if needed.
Additional Information
This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
For information on WHO's operations please visit: http://www.who.int.
The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( https://www.who.int/careers/diversity-equity-and-inclusion ) are strongly encouraged to apply for WHO jobs.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
- WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
- Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process.
Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
- In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.