Result of Service
Smooth and efficient functioning of the Sales and Order Entry Unit. Timely opening and distribution of incoming correspondences, correct orders and remittances entered into MegaStamp system and accurate proofreading of texts and letters. Successful performance of specific tasks and functions as outlined in the description of the contractor's specific tasks. High quality client services, productive partnerships with clients and satisfied customers.
Work Location
Vienna HQ; no travel required
Expected duration
30 December 2026 - 28 September 2027
Duties and Responsibilities
Opening and sorting of mails, and handling of remitted cheques within the unit. Recording and distribution of sorted mails and correspondences, as well as customers’ orders and remittances entered into MegaStamp system enabling colleagues of the Customer Service & Communication Unit to perform respective follow-up functions. Check and update customers’ accounts and enter orders into the MegaStamp system as well as the immediate forwarding of incoming cheques by liaising with colleagues within UNPA. Proofreading texts, documents and letters in English and German. Replying to customers’ inquiries in English and German by phone, e-mail and letter.
Qualifications/special skills
A high school diploma is required.
Limited working experience in administrative support functions within an international organization is required.
Good knowledge of UNPA philatelic products is required.
Professionalism, client-orientation and accountability is required.
Flexibility in working days is required.
Experience in proofreading of documents in German and English is desirable.
Experience with MegaStamp system (to process customer inquiries and related orders) is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English and German is required. Knowledge of another official United Nations language is an advantage.