Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental, and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
- Internal candidates
- Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories:
All external candidates, except candidates from non-represented member states of IOM.
Organizational Context and Scope
IOM in South Sudan is responsible for the management of the co-location of humanitarian actors (Humanitarian Hub/Logistic Base) within the United Nations Mission in South Sudan (UNMISS) base, particularly in Malakal and Bentiu. IOM is currently providing logistics and facilities management support to 39 agencies currently working and residing in the Hub in Malakal.
The Project Officer (Humanitarian Hub) is responsible for the day-to-day coordination, management and oversight of the Malakal Humanitarian Hub operations, ensuring effective delivery of accommodation, facility management and operational support services to humanitarian partners and residents. The Project Officer (Humanitarian Hub) will work closely with internal units, partner agencies and service providers to maintain high standards of service delivery, safety, efficiency and compliance with organizational procedures.
Under the overall supervision of the Deputy Chief of Mission, and the direct supervision of the Head of Sub-Office (HoSO) and in close coordination with the Head of Procurement and Logistics Unit, the Project Officer (Humanitarian Hub) will be responsible for coordinating with humanitarian organizations, UNMISS, contractors, service providers, and other stakeholders to ensure that the Hub operates safely, efficiently, and in compliance with IOM regulations, donor requirements, and humanitarian standards.
occupancy tracking, partner commitments, cost recovery follow-up and compliance with agreed
terms and hub procedures.
accommodation allocation, check-in/check-out procedures, guest support, communication with
residents and guests, and consistent application of Hub rules, Standard Operating Procedures
(SOPs) and occupancy policies.
Hub residents; identify gaps in facilities or services; and draft recommendations for facility
improvements, space allocation adjustments, infrastructure maintenance requirements and
service enhancements.
service challenges, resident needs, cost-sharing matters and routine operational issues, and
communicate key recommendations and required actions to the Head of Sub-Office and relevant
management.
occupancy, expenditure and cost recovery tracking tools; monitoring resource utilization;
providing inputs on spending priorities; and preparing quarterly procurement plans in close
coordination with the Resources Management Officer, Procurement and Logistics Unit and Head
of Sub-Office.
service providers, facility maintenance staff, technical teams and skilled/unskilled daily workers,
including cleaning, security, maintenance, waste management, water supply, power supply and
other essential services, ensuring that work is delivered in line with agreed specifications, service
standards, safety requirements and contractual obligations.
including accommodation blocks, offices, common areas, electrical systems, plumbing, water supply, sanitation facilities, drainage, waste management areas, perimeter infrastructure and other
critical installations, ensuring timely identification, reporting and follow-up of operational issues.
and utilities, ensuring that faults are properly reported, prioritized and resolved; maintenance
records are maintained; spare parts and tools are properly managed; and repairs are prioritized
based on safety, operational impact, number of users affected and service continuity.
with the solar service provider, technical teams and relevant IOM units to ensure the system
remains functional, properly maintained, safely operated and effectively integrated with generator
operations and overall Hub power requirements.
consumption, load distribution, outages, technical faults, battery/inverter status where applicable
and abnormal consumption trends; ensure timely reporting and follow-up of issues, and provide
inputs and recommendations to improve energy efficiency, reduce fuel dependency and control
operating costs.
control, fire safety, emergency preparedness and hazard mitigation measures within the hub,
ensuring that appropriate procedures are followed and that resource requirements are
communicated to relevant units.
situation reports, maintenance updates, solar and power performance summaries, procurement
follow-up reports and other monthly or quarterly reports as required, while maintaining proper
records for consumables, equipment, tools, maintenance activities and Hub assets.
- Perform such other relevant duties as may be assigned.
Education
field from an accredited academic institution with two years of relevant professional experience; or,
- University degree in the above fields with four years of relevant professional experience.
Experience
logistics coordination;
- Demonstrated experience in managing service providers, contractors and operational teams;
advantage;
- Familiarity with solar power systems, generators and infrastructure maintenance is an advantage;
- Experience in project implementation in post-conflict or transitional situations;
- Previous related experience in South Sudan field operations is an advantage; and,
operational environments.
Skills
- Strong coordination, organizational and problem-solving skills;
- Ability to manage multiple priorities in a complex operational environment;
- Excellent communication and interpersonal skills;
- Proficiency in Microsoft Office applications and data tracking tools; and,
- Ability to work effectively in a multicultural environment.
Languages
For this position, fluency in English is required (oral and written).
Working knowledge of another official UN languages (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
Notes
Appointment will be subject to all clearances, including medical and security, as well as accreditation, and any residency or visa requirements. Vacancies close at 23:59 local time in Geneva, Switzerland, on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.
IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.
IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.