Project Support Unit (PSU) Coordinator (P)

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental, and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

• Internal candidates

Organizational Context and Scope

• Humanitarian Assistance and Protection: Delivering lifesaving aid (shelter, Water, Sanitation, and Hygiene (WASH), health, Non-Food Items (NFIs), and protection services to Internally Displaced Persons (IDPs), returnees, refugees, and vulnerable migrants, including Gender-Based Violence (GBV) prevention, child protection, and anti-trafficking support.
• Displacement Tracking and Data Management: Deploying the Displacement Tracking Matrix (DTM) to provide real-time mobility and needs assessments, informing humanitarian response and policy decisions.
• Migration Governance and Policy Support: Strengthening GoCAR’s capacity to manage migration through legal frameworks, border management, and regional cooperation, while advocating for rights-based migration policies.
• Community Stabilization and Resilience: Implementing quick-impact projects (infrastructure, livelihoods, social cohesion) to reduce tensions and foster inclusive recovery in displacement-affected areas.
• Reintegration and Recovery: Supporting sustainable return and reintegration of displaced populations through socio-economic programs, psychosocial support, and Housing, Land, and Property (HLP) rights advocacy.

Responsibilities and Accountabilities

• Coordinate and administer the operational, administrative, and financial aspects of the Program Support Unit (PSU) of IOM CAR, including oversight responsibilities in the areas of project development, support to PMs with reporting and Monitoring and Evaluation (M&E), and
• Support the CoM lead resource mobilization efforts for the Country Office (CO) by establishing and maintaining regular contact with donors, including organizing and participating in meetings and visits, contributing to the development, review, and distribution of project funding submissions/proposals and appeals, and advising on donor policies and priorities.
• Ensure adequate follow-up with mission staff in terms of strategic input and key decisions, and substantively support the mission's development and implementation of country strategies. Provide strategic recommendations and operational approaches according to the Country Strategies, government and donors’ interests and priorities, and in line with the IOM’s global and regional strategies.
• In coordination with PMs, establish and maintain strong partnerships and liaisons in coordination with relevant government ministries, local authorities, UN agencies, and other stakeholders at the technical level to foster IOM’s strategic goals in the relevant programmatic areas. Promote dialogue, information-sharing, and cooperation among government and non-governmental actors.
• Support PMs with reporting activities, including reviewing PMs draft of narrative project reports in line with IOM and/or donor formats.
• Produce internal reports for senior management and external reporting materials, such as external situation reports, updates, or the annual report.
• Maintain accurate and pertinent records of all correspondence, project development and reporting files, and administration information. Ensure and support PMs with correct management of proposals and reports in IOM’s corporate system, Project Information and Management Application (PRIMA).
• In coordination with the Chief of Mission and PMs, establish and manage a common program Monitoring and Evaluation framework that also incorporates regular reporting requirements and impact evaluation strategies from PMs.
• Guide Monitoring and Evaluation activities to support data collection and inform/identify in advance implementation challenges, formulate solutions, and support the project managers to ensure the timely delivery of activities and services within the designated timeframe.
• Ensure the development of project-specific Communication and Visibility [HL1.1]Plans and production of visibility/communications materials, in close coordination with the CO’s Media and Communications Officer.
• Act as the mission`s focal point for cross-thematic regional projects and ensure effective coordination and communication of the IOM CAR contribution.
• Represent IOM at country-level meetings, public events, forums, seminars, and workshops.
• In coordination with RO, guide, coach, and train mission staff on project development, reporting, and M&E, including the usage of relevant tools such as PRIMA.
• Perform such other duties as may be assigned.

Education

• Master’s degree in Political or Social Sciences, Business Administration, International Relations, or Law from an accredited academic institution with five years of relevant professional experience; or

Experience

• Successful track record in programme coordination, including administrative and budgetary aspects, as well as monitoring and evaluation;
• Extensive experience in program/ project development and reporting;
• Experience in liaising with governmental authorities, other national/international institutions, and Non-Governmental Organisations;
• Proficiency in IOM systems, rules and regulations, and experience in using the IOM project information and management application PRIMA, is a distinct advantage; and,

Skills

• Excellent writing, conceptualization, and reporting skills;
• In-depth knowledge of the broad range of migration-related subject areas dealt with by the Organization in the region;
• Familiarity with the (IOM) project management cycle;
• Demonstrated financial management skills;
• Demonstrated ability to supervise and manage staff;
• Knowledge of UN and bilateral donors’ programming;
• Proven high-level representation and coordination skills;
• Ability to work effectively and deliver under pressure, multiple competing priorities, and strict deadlines;
• Strong attention to detail, and excellent organizational skills; and,

Languages

For this position, fluency in English and French is required (oral and written).

Working knowledge of another official UN languages (Arabic, Chinese, Russian, and Spanish) is an advantage.

Proficiency in language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

Notes

Appointment will be subject to all clearances, including medical and security, as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time in Geneva, Switzerland, on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority, and any forms of discrimination. IOM is committed to promoting the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.