EDUCATION
- Bachelor's degree in Human Resources, Business Administration, Psychology or related field from an accredited academic institution with four years of relevant professional experience; or
- High School diploma with six years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
EXPERIENCE
- Experience in HR, with demonstrated involvement in position management, organizational structure maintenance, or workforce administration within a large intergovernmental or international organization.
- Experience coordinating end-to-end HR transactional workflows across multiple functional units or offices, ensuring compliance with established policies, data integrity standards, and operational timelines in a regional or multi-country context.
- Demonstrated experience providing technical support on sensitive HR cases, such as reclassifications or restructurings, requiring consistent interpretation and application of HR policies across a portfolio of various offices.
- Experience participating in or supporting HR-related projects, including system enhancements or data quality initiatives, by tracking deliverables, coordinating cross-functional inputs, and escalating issues to supervisory or technical authorities as appropriate; and,
- Experience maintaining SOPs, internal control mechanisms, or knowledge management tools that standardize HR processes and support quality assurance within an organizational unit.
SKILLS
- Good organisational and prioritisation skills to manage a high volume of concurrent position management requests, optimise workflows, and ensure timely completion of actions with a minimal margin of error;
- Ability to examine position reports and organisational data to identify trends, inconsistencies, and gaps, and to translate findings into actionable recommendations that support data-driven decision-making;
- Ability to identify process inefficiencies and propose improvements to workflows, systems, or service delivery mechanisms, demonstrating initiative and a continuous improvement mindset;
- Effective communication and liaison skills to facilitate cross-functional collaboration with Budget, programme units, and various offices, ensuring alignment of position data with approved organisational and funding structures; and,
- Proficiency in HR information systems (e.g., ERP platforms) and advanced productivity tools, with the ability to leverage system functionalities to monitor data integrity, manage repositories, and support position-related reporting.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Please refer to this link for guidance on IOM Job Category.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
- No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.