Supervision & Coordination
- Supervise Travel Claims Assistants, from assigned regions, providing guidance, training, and quality assurance.
- Allocate workload and monitor performance to ensure timely and accurate processing of claims.
- Act as the primary liaison for Headquarters, Administrative Centers, assigned regions coordinating with Regional Offices and Country Offices.
Travel Claims Approval and Invoice Processing
- Approves travel expense claims from Headquarters, Administrative Centers Regional Offices and assigned Country Offices, ensuring compliance with IOM Travel Rules and Regulations.
- Prepare and generate invoices based on validated data
- Review invoice accuracy and compliance
- Provide technical support and clarification to claimants from Headquarters, Administrative Centers Regional and Country Offices.
Monitoring & Reporting
- Maintain monitoring files for assigned regions and provide daily status updates to the Supervisor.
- Track outstanding travel claims and advances, ensuring timely liquidation.
- Prepare internal reports, statistics, and analysis for management and audits.
- Monitor and review task distribution among the assigned team members to ensure timely completion
Process Improvement & Compliance
Participate in the development and update of SOPs and work instructions for travel claims processing.
- Recommend procedural and policy improvements to strengthen internal controls and reduce risk of fraud.
- Support internal and external audits by preparing schedules and resolving queries.
Capacity Building
- Train and mentor new staff, interns and third party consultants (TPC) in travel claims procedures.
- Conduct workshops for Headquarters, Administrative Centers, Regional Offices and Country Offices on IOM travel policies and Wave Online Travel Application module usage.
Other Duties
- Manage GGSC Travel Claims mailbox and Fincoorp Groups.
- Collaborate with the Travel Application Development Team on technical issues in Oracle/Wave ERP system and Online Travel Application module.
- Perform other accounting functions as required
EDUCATION
University degree in Finance, Accounting or relevant field from an accredited academic institution, with four years of relevant professional experience, preferably in the field of accounting or finance, audit experience would be an advantage; or
- School diploma with six years of relevant experience.
- Certified Public Accountant (CPA) or equivalent certifiis an advantage
Accredited Universities are those listed in the UNESCO World Higher Education Database.
EXPERIENCE
- Strong knowledge of accounting systems, Oracle plus generally accepted accounting principles, internal controls and audit/review procedures.
- Supervisory experience in finance or accounting functions.
- Experience in international organizations or shared service centers preferred.
Audit experience is an advantage.
SKILLS
- Excellent analytical and problem-solving skills.
- Strong supervisory and mentoring abilities.
- Proficiency in MS Office and financial systems.
- Knowledge of IOM Travel Policies and Regulations.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators Level 1
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Please refer to this link for guidance on IOM Job Category.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link official source link). The online tool also allows candidates to track the status of their application.
- No late applications will be accepted. Only shortlisted candidates will be contacted.
As these positions support time-sensitive operational requirements, candidates who can assume duties immediately or within a short notice period are strongly encouraged to apply.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.