Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
Organizational Context and Scope
Under the overall supervision of the Chief of Mission (COM), Resources Management Officer (RMO), Supply Chain Officer in Chisinau and the direct supervision of the Snr. Procurement/Logistics Associate, the Cleaner will be responsible and accountable for maintaining cleanliness, hygiene, and sanitation standards within the IOM office premises in Chisinau.
The incumbent will support the effective functioning of the office environment by providing daily cleaning services, including office spaces, sanitary facilities, and surrounding yard areas, ensuring a safe and conducive workplace for staff and visitors. The Cleaner will work in coordination with the Resources Management Unit and other support staff, contributing to the maintenance and upkeep of office facilities in accordance with IOM standards and local health and safety requirements.
Daily tasks
- Offices / Reception – empty paper/waste bins, dust and water all IOM office flowers and clean pots;
- IT equipment – dust and clean all printers located in the IOM office. For this purpose, IT Units shall provide special cleaning kits. Cleaning of the desks and equipment of the desks (computer, computer screens, keyboard, mouse, calculator, telephone, desk lamp, etc.) will not be part of this contract. Computer screen, keyboard and mouse cleaning will be done by the people occupying the desks, while computers, calculators, telephones, lamps etc. cleaning will be done by the outsourced cleaning company;
- Meeting / conference rooms – empty paper/waste bins, clean and re-arrange tables and chairs. As per requests, ensure and/or serve water/coffee/tea for and/or during various events in IOM office;
- Bathrooms – wash floors, clean mirrors, disinfect washbasins and toilet seats, replenish with toilet paper, paper towels, liquid soap, toilet disinfectant, etc.;
- Kitchens – clean floors, tables, sinks, empty waste bins, replenish with soap, dishes washing liquid, kitchen paper towels. Maintain and clean kitchens’ appliances (refrigerator, microwaves, coffee machines, tea kettles, etc.). Wash the dishes - cups and glasses used during the meetings only.
- Corridors – wash floors, dust and clean equipment (printers, shredders), water flowers, ensure wet cleaning of the carpets in the reception/common area;
- Staircase – sweep and wash the outdoor front entry steps & access ramp, clean the handrails;
- Report of any equipment malfunctioning.
Weekly tasks
- Offices, corridors, kitchens, meeting / conference room – clean coolers;
- Kitchens – polish cupboards, clean the refrigerators (each Friday noon), microwaves, coffee machines, tea kettles, etc.).
- Basement – wash floors, remove the spider webs;
Any other duty within the incumbent's capabilities as assigned by the Chief of Mission or RMO.
Education
School diploma and relevant experience in the cleaning services.
Experience
Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage
Skills
Ability to perform cleaning tasks efficiently and maintain high standards of cleanliness and hygiene
Good knowledge of cleaning methods, materials, and safe use of cleaning equipment
Ability to prioritize tasks and manage time effectively to meet daily cleaning schedules
Attention to detail and ability to work with minimal supervision
Reliability, punctuality, and strong sense of responsibility
Ability to perform manual tasks (lifting, standing, repetitive work)
Ability to identify and report maintenance or hygiene issues promptly
Basic communication skills to interact with staff and supervisors
Flexibility to adapt to changing workloads (e.g., seasonal cleaning, outdoor/yard maintenance)
Languages
For this position, fluency in Romanian and Russian is required (oral).
Basic knowledge of English is desirable, but not mandatory.
Required Competencies
Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
No late applications will be accepted. Only shortlisted candidates will be contacted.
