How can you make a difference?
To provide UNICEF Center of Excellence in Panama with timely, actionable and behaviourally informed intelligence on emerging narratives, concerns, misinformation trends, information needs, trust dynamics, and emerging issues related to child and adolescent health and immunization across Latin America and the Caribbean, and to generate evidenceinformed recommendations to support programme decision-making, risk communication, community engagement and demand generation efforts.
The consultant will monitor, analyse and interpret digital conversations and information ecosystems to identify:
•Emerging health concerns and public questions;
•Misinformation, disinformation and rumours;
•Information gaps and unmet information needs;
•Perceptions, concerns, beliefs and social influences reflected in digital conversations;
•Trust and confidence in health systems, vaccines and health professionals;
•Emerging risks that may affect health-seeking behaviours or programme performance;
•Positive narratives, opportunities, trusted messengers and successful approaches that may be leveraged to improve child health outcomes.
Key Responsibilities
Digital Social Listening and Intelligence
•Establish and maintain a regional digital social listening and infodemic intelligence system covering priority child and adolescent health topics across Latin America and the Caribbean.
•Monitor and analyse digital conversations to identify emerging narratives, public concerns, information needs, trust dynamics, misinformation trends, positive narratives and emerging issues related to child and adolescent health and immunization.
•Produce regular regional analyses highlighting key trends, recurring narratives, frequently discussed topics, emerging risks, opportunities and implications for child health programming.
•Produce country snapshots for up to five priority countries identified by UNICEF during each reporting cycle, including analysis of key narratives, concerns, information needs, misinformation trends and contextual factors.
•Triangulate findings with other available evidence sources whenever feasible and provide actionable recommendations to support programme adaptation, strategic decision-making and preparedness for emerging health issues.
Minimum requirements
Public Health; Epidemiology; Behavioural Science; Social Sciences; Communication; Data Analytics; Public Policy; International Development; or another relevant field.
- Digital social listening; Infodemic management; Public health intelligence; Behavioural and social science; Risk communication and community engagement; Child health and/or immunization programmes; Public health emergency preparedness and response.
- Demonstrated experience translating complex data and insights into actionable recommendations for programme and policy decision-making.
- Previous experience working with UNICEF, WHO, PAHO, ministries of health or other international development organizations is considered an asset.
- Experience working in Latin America and the Caribbean is highly desirable.
For every Child, you demonstrate...
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
- An up-to-date TMS profile and curriculum vitae (CV)
- Cover letter
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.