Information Management Assistant -UNOCHA

The mission of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors to i) alleviate human suffering and disasters in emergencies; ii) advocate for the rights of people in need; iii) promote preparedness and prevention; and iv) facilitate sustainable solutions.

As part of its operations, OCHA produces and delivers several information products and services including data coordination, databases and info graphics which inform the humanitarian community. It also promotes information management (IM) best practices and lessons learned to help coordinate information sharing and implement international mechanisms and standards.

The Information Management Associate will be responsible for the production and delivery of IM products and services. She/He will be part of OCHA’s Humanitarian Advisory Team (HAT) in Barbados. The HAT will develop and report on advances to the annual work plan to OCHA and the Resident Coordinator of the United Nations for the Eastern Caribbean in Barbados.

The Information Management Associate will work from the Offices of the Resident Coordinator in Barbados and report to the national Humanitarian Affairs Officer (HAO).

Under the technical supervision of the Information Management Officer in the OCHA Regional Office in Panama, and overall direction of the Humanitarian Affairs Officer in Barbados, the Information Management Associate will be expected to support the implementation and maintenance of OCHA’s strategy and to:

Act as focal point for collecting, organizing, analyzing information to provide a humanitarian situation analysis for the Eastern Caribbean .

• Develop strong links with other IM focal points in the humanitarian community to promote information-sharing and joint analysis among organizations.
• Maintain and promote the use of global standard IM tools and services (HDX, RWResponse, Kobo) within the humanitarian community. Also maintain a database of humanitarian actors by sector of activity and geographic location and/or monitor humanitarian activities through OCHA’s 345W and/or Activity Info platform.
• Analyze and process data and information into formats to be used in information products, including interactive dashboards (PowerBi)

Monitor and analyze humanitarian situations to identify priority information needs and gaps and information sources to bridge the gaps.

Support the Regional OCHA information team in regular products and services to ensure that humanitarian situations and trends in the Caribbean are reflected in regional documents.

In coordination with the HAO, promote the activities developed in the work plan.

Upon the request of the office, deploy to other countries to support OCHA response missions.

Any other duties may be requested by OCHA Regional Office or the HAO.

Knowledge of the use of information management in humanitarian response; ability to analyze and articulate the information management requirements of complex situations requiring a coordinated response between disparate actors; demonstrated problem-solving skills and ability to use sound judgment to ensure the effective and timely completion of complex tasks; ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters).

Collaborates with colleagues to achieve organizational goals; places team agenda before personal agenda; supports and acts in accordance with final group decisions.

Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; designs solutions and bases recommendations on the principles of usability; establishes and maintains productive partnerships with clients by gaining their trust and respect; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients’ informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.

Takes ownership of all responsibilities and honors commitments; operates in compliance with organizational regulations and rules; supports subordinates and peers, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Keeps abreast of available technology. Understands applicability and limitations of technology to the

work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

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