Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
Organizational Context and Scope
Under the direct supervision of the Senior Radiology Coordinator, and administrative supervision of the Head of the Global Shared Services Centre (GSSC), the Teleradiology Systems Officer will be responsible for developing and implementing the International Organization for Migration (IOM) Global teleradiology systems, and organizing the teleradiology technical support, guidance, and trainings.
- Develop and implement the IOM Global Teleradiology systems in line with the desired business requirements for the global Teleradiology Primary chest x-ray reading service and quality control programs.
- Lead the Global Picture Archive and Communication System (PACS) installation, configuration, maintenance, and technical support for field operations, including guiding on server requirements, software needs and technical requirements.
- Lead the technical preparations, Teleradiology users training and guidance, and process requirements for the implementation of IOM Teleradiology primary reading services for existing and new field locations.
- Supervise Global Teleradiology technical team, assign their tasks and monitor deliverables to meet overall project timelines and quality standards as well as the execution of the complete Teleradiology technical administration.
- Support the development of the IOM Global Teleradiology and Radiology applications by the Migration Unit Health Informatics (MHI), through providing inputs for Business requirements, functionalities, data definition, and Standard Operating Procedures (SOPs) for documenting chest x-ray reports and user access, in consultation with the internal and external business stakeholders.
- Contribute to Teleradiology technical implementation of new functionalities or projects as needed.
- Develop and implement Teleradiology support system in coordination with Information and Communications Technology (ICT) and MHI, to secure benchmark network connectivity components and user support and, optimization of the end-user response times.
- In consultation with ICT units, design and implement Teleradiology systems back up system and data security and protection model in line with the ICT standards. As part of the business continuity initiative mandated by the organization, serve as the focal for the Teleradiology disaster recovery solution in coordination with ICT.
- Develop and maintain required Teleradiology systems documentation, including technical guide, users’ instructions, SOPs, and manuals.
- Contribute to the Modernization of the Teleradiology systems and adoption of Artificial Intelligence (AI) usage in the IOM teleradiology and radiology related processes.
- Organize and provide technical training for the Teleradiology system administrators, medical IT colleagues and other end-users in Migration Health Department (MHD) field operations.
- Assess, plan, and provide recommendation and execute the implementation of new technology solutions including AI integration, related to Teleradiology system deemed fit for the organization’s purpose. Ensure that the evolving Teleradiology business needs are met.
- Prepare reports, briefings, and presentations, as requested.
- Perform such other relevant duties as may be assigned.
Education
- Master's degree in computer science, Information Technology, or a related field from an accredited academic institution with at least two years of relevant professional experience; or,
- Bachelor’s degree in the above fields with four years of relevant professional experience.
Experience
- Experience in digital radiology systems, different types of Picture archive and communication (PACS) systems, and Teleradiology systems; specifically, experience of PACS installation, configuration and support;
- Experience with programming languages and frameworks such as SQL, J2EE, .NET ,JBoss, PHP, Apache Web and Tomcat; configuration management of Enterprise applications is an added advantage;
- Experience in managing cross functional team is an advantage;
- Experience in conducting and facilitating trainings, defining requirements, estimating, assessing and planning projects, writing guidelines and designing workflow processes is an advantage; and,
- Experience in PACs applications such as DCM4chee ,DCMtk and other Open-Source solutions as well as DICOM Viewers.
Skills
- Demonstrated skills in systems analysis and design techniques, testing and documentation ;
- Knowledge of JavaScript, CSS, DHTMLX, jQuery and Application frameworks;
Excellent analytical and problem-solving skills;
- Software development skills – in SQL development, database integration with web-based applications is advantageous; and,
- Knowledge of digital Health standards and interoperability frameworks like DICOM, HL7 v2, HL7 FHIR, openHIM, openHIE.
Languages
For this position, fluency in English is required (oral and written).
Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
Notes
Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.
IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.
IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.