Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
Organizational Context and Scope
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work.
The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management Unit (RMM) in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters (HQ), are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.
Since 2018, RMM has been mainstreaming protection and accountability to affected populations within its activities. These efforts support implementation of the RMM minimum standards that govern protection mainstreaming in resettlement and movement management, and institutional guidance and frameworks related to protection mainstreaming and Prevention of Sexual Exploitation and Abuse (PSEA). Recent assessments demonstrate the need to provide more comprehensive support to protection mainstreaming efforts within RMM programming, and to strengthen linkages on protection mainstreaming between RMM and other IOM units, both of which will be essential components of this role.
Under the general supervision of the Senior Operations Officer, the direct supervision of the National Movement Operations Coordinator, and in close coordination with the Senior Programme Coordinator, USRAP Protection Mainstreaming, the Senior Programme Assiociate, Protection Mainstreaming, has the following duties and responsibilities:
- Engage with Movement Operations colleagues on the support provided to vulnerable individuals and provide updates on them to management regularly. Ensure visual materials, communications materials (such as the scripts and handouts utilised by airport office personnel), and other materials and tools are fit for purpose for regional needs, appropriate for a range of individuals, and suited to meet the needs of vulnerable individuals. Liaise with the Protection Mainstreaming team in Washington, DC on these materials as well as on topics as data collection, management, and protection.
- In close coordination with the Global Office Washington and in line with relevant USRAP, RMM and IOM institutional guidance, play a key role in overseeing and continuously strengthening the performance of community feedback mechanisms (CFMs). Ensure that CFMs have multiple channels; that community feedback is recorded in a structured manner; and that individuals who raise feedback receive a meaningful reply within a specified timeframe. Ensure that there is a structured system for recording feedback and anslying trends, so that it can be processed in an orderly, transparent manner. Improve outreach efforts and work to record CFM metrics. Additionally provide capacity building on CFMs, work with other IOM units to harmonise feedback mechanisms in the area and collaborate with management to address issues that are raised.
- Work closely with the National Programme Officer, Protection Mainstreaming, in the Washington DC Global Office, and with relevant colleagues at IOM HQ, to facilitate day to day management of prevention of sexual exploitation and abuse (PSEA) activities in United States airport offices and related processes and premises. This includes ensuring the operational workplan on PSEA in United States airport offices is detailed and includes clear actions; ensuring CFMs accessible to individuals arriving to the United States are inclusive of PSEA measures; and ensuring all airport office staff are aware of PSEA-related protocols.
In coordination with the National Programme Officer, Protection Mainstreaming, provide regular, effective PSEA training to all staff working in airport offices in the United States. Ensure the training provided follows institutional directives and that all personnel meet participation requirements. Serve as an ongoing resource for aiport office personnel seeking advice on issues related to PSEA and follow established reporting requirements as needed.
Coordinate closely with other IOM units in multiple sites in the United States to ensure that national-level protection mainstreaming activities are growing more closely aligned between Movement Operations and other IOM areas of work. Participate in relevant mission-level, regional and global meetings related to protection mainstreaming, ensuring close coordination on participation and information sharing with the USRAP Protection Mainstreaming team, Global Office management, Movement Operations management, and mission-level protection colleagues.
- Maintain and promote the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the direct supervisor or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
Perform other relevant duties as assigned.
Required Qualifications and Experience
EDUCATION
- University degree in international relations, political science, or a related field from an accredited academic institution with five years of work experience; or,
Completed secondary education with seven years of relevant working experience.
EXPERIENCE
At least 5-7 years of relevant experience (please see above) in such areas as protection mainstreaming, migrant assistance, refugee resettlement, monitoring and evaluation, diversity, equality and inclusion, social work, etc,
- Experience planning, facilitating, and evaluating training required, with experience facilitating training in a humanitarian setting preferred,
- Prior experience with protection analysis and/or the production of reports preferred,
- Experience with USRAP programs is preferred,
- Experience with processing systems such as MiMOSA and iGATOR is preferred; and,
Experience working in a multi-cultural setting.
SKILLS
Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For this position, fluency in English is required.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
No late applications will be accepted. Only shortlisted candidates will be contacted.
