Introduction
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Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
Organizational Context and Scope
In close collaboration with national and local authorities and experienced Partners, in the context of the project 'Helios+: Comprehensive actions for the integration of third-country nationals into the labour market' in the Region of Central Greece" with MIS Code 6018671 under the Programme “Thessaly 2021–2027”, IOM aims at promoting the integration of beneficiaries of international protection and temporary protection into the Greek society through activities for employability support, the provision of Greek language courses and vocational training, the support for independent living, including rental subsidies, activities promoting social cohesion and inclusion.
Under the overall supervision of the Regional Coordinator and the direct supervision of the Project Assistant (Operations), the successful candidate will provide support in implementing project activities through provision of interpretation and/or translation services.
- Make the initial contact with beneficiaries and build an open relationship of respect and trust with them.
- Assist with interpretation and cultural mediation.
- Reply to the calls received in the project’s helpline according to the guidelines received, identify new issues raised and report them to the Project Assistant (Operations), record the calls in the helpline tracker.
- Develop and maintain good relations with the beneficiaries, relevant stakeholders, and other humanitarian actors to support adequate implementation and coordination of project activities.
- Identify gaps and barriers prohibiting beneficiaries from accessing the full range of services available to them.
- Translate documents and information materials to be disseminated to project beneficiaries.
- Assist in mediation activities in close cooperation with IOM staff in an objective and impartial way.
- Provide general assistance to other project staff. during project activities in the HELIOS+ Centers, the Reception Facilities and elsewhere, as required.
- Perform such other duties as may be assigned.
Education
- High school degree/certificate with minimum one year of relevant work experience.
- University degree from an accredited academic institution an advantage.
Experience
- Previous work experience in a similar role;
- Experience in working in a multi-cultural environment preferred.
- · Experience in working in a multi-cultural environment preferred
Skills
- Possess adequate combination of knowledge, education, training experience and skills to perform essential functions of the position;
- Computer literacy in standard software applications;
- Strong work ethics and commitment to humanitarian principles;
- Valid driver’s license with at least five years driving experience an advantage
Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
No late applications will be accepted. Only shortlisted candidates will be contacted.